PerfectHire Documentation
Help Center
Learn how to set up your account, manage jobs, publish opportunities, review candidates, and use PerfectHire effectively.
Getting Started
Welcome to PerfectHire
PerfectHire is a multi-organization recruitment platform designed to help companies create and publish jobs, receive candidate applications, work with a reusable talent pool, and use AI-supported ranking and matching.
Each customer organization operates within its own workspace so that its jobs, settings, candidates, and recruitment information remain separate from other organizations.
What can you do with PerfectHire?
- • Set up and brand your organization
- • Create, review, and publish jobs
- • Publish your own PerfectHire careers page
- • Receive candidate applications
- • Rank and match candidates against jobs
- • Search reusable talent through Resource Bank
Account Setup
Getting an Account
PerfectHire uses a managed account setup process for organizations. New company users request access first, and their organization account is created after approval.
Select Get Account
From the PerfectHire login page, select Get Account.
Enter your details
Provide your full name, role in the company, company name, and company email address.
Submit your request
No password is required at this stage. Submit the request for review.
Account review
The PerfectHire administrator reviews the account request.
Receive your invitation
Once approved, your organization and owner account are created and an invitation is sent to your company email.
Company email required
Use your company email address when requesting an account. PerfectHire organization onboarding is designed for business accounts rather than public self-registration.
Account Setup
First Login & Password Setup
After your account request is approved, PerfectHire sends an invitation to your company email address. Use this invitation to create your password before signing in for the first time.
Open the invitation email sent by PerfectHire.
Click the invitation link in the email.
You will be taken to the PerfectHire password setup page.
Enter a new password of at least 8 characters.
Confirm your password and select Change Password.
After the password is changed successfully, sign in using your company email and new password.
Invitation link not working?
Make sure you are using the most recent invitation email. Invitation links may expire or become invalid after they have already been used.
PerfectHire Workspace
Dashboard
The Dashboard is your main workspace after signing in to PerfectHire. It provides quick access to your recruitment activities and organization tools.
Jobs
Create jobs, review existing jobs, publish opportunities, and manage the recruitment lifecycle.
Resource Bank
Explore reusable candidate profiles and identify talent that may be relevant to your hiring needs.
Organization Settings
Manage your company name, logo, website, brand color, company description, and PerfectHire careers page.
Recent Activity
Quickly return to recent jobs and recruitment activities available to your organization.
Your organization workspace
PerfectHire keeps organization data separated. The jobs, settings, candidates, and recruitment information you access are associated with your own organization.
Company Setup
Organization Settings
Organization Settings control how your company appears across PerfectHire and on your public careers page.
Company Name
Your organization's name as displayed in PerfectHire.
Company Logo
Upload your company logo. PNG, JPG, WEBP, and SVG files up to 2 MB are supported.
Website
Your company's official website. Candidates can open this from your public careers page.
PerfectHire Careers Page
Your unique PerfectHire-hosted careers page. This address is generated automatically and cannot be edited.
Brand Color
Choose the brand color used for your organization's presentation.
Company Description
Add a short introduction about your organization for candidates.
Your PerfectHire Careers Page
PerfectHire automatically creates a public careers page for your organization. Share this page with candidates to show all jobs that you have published.
Example: perfecthire-ai.com/careers/your-company
Saving your changes
After updating your organization information, select Save Settings. Changes such as your company logo and description will then be available to PerfectHire's public recruitment pages.
Recruitment
Creating & Managing Jobs
PerfectHire helps you create, review, publish, and manage jobs throughout the recruitment lifecycle.
Create a Job
From the Jobs area, select Create New Job and provide the available job requirements.
Review the Job
Review the job information and make any required changes before publishing it.
Publish the Job
When the job is ready for candidates, move it to Job Posted. It will then appear on your public PerfectHire careers page.
Manage Recruitment
Update the job status as recruitment progresses through interviewing and offer stages.
Close the Job
When recruitment is complete, move the job to Job Closed.
Job Statuses
When does a job become public?
Only jobs with the status Job Posted are displayed on your organization's public PerfectHire careers page. This allows you to prepare and review jobs before candidates can see them.
Public Recruitment
Your Careers Page
Every organization in PerfectHire receives its own public careers page. You can share this page with candidates to advertise all jobs currently open for applications.
Your careers page address
PerfectHire automatically generates the address using your organization's unique company identifier.
What candidates can see
Company Information
Your company name, logo, description, and website.
Open Positions
All jobs currently marked as Job Posted.
Job Details
Candidates can review the information available for each published position.
Apply Now
Candidates can open the application page directly from the job listing.
Share your careers page
You can share your PerfectHire careers page on your company website, LinkedIn, social media, job advertisements, emails, or directly with candidates. New jobs automatically appear here once they are published.
Visit company website
Candidates can select Visit company website from your careers page. Your company's website opens separately in a new browser tab so the candidate does not lose the PerfectHire careers page.
Candidates
Candidate Applications
Candidates can apply directly to jobs published on your PerfectHire careers page. They do not need an organization account to view a published job or start an application.
Candidate opens your Careers Page
The candidate views the open positions currently published by your organization.
Candidate selects a job
The candidate reviews the available information about the position.
Candidate selects Apply Now
PerfectHire opens the application page for that specific job.
Candidate submits an application
The candidate provides the information required for the application and submits it for recruiter review.
Application becomes available for review
The hiring team can use the candidate information during the recruitment and matching process.
Returning to the Careers Page
The application page includes a Back to Careers link. This returns the candidate to the same organization's careers page so they can continue browsing other open positions.
AI-Assisted Recruitment
Candidate Ranking & Matching
PerfectHire helps recruiters compare candidates against the requirements of a specific job. Ranking and matching are designed to help recruiters identify relevant candidates more efficiently.
Job Requirements
PerfectHire uses the requirements and information defined for the job as the basis for matching.
Candidate Information
Available candidate skills, experience, qualifications, and other job-relevant information are considered.
Match Results
Candidates can be presented according to how closely their job-relevant profile matches the requirements of the role.
Recruiter Review
Recruiters should review the candidate profile and supporting information before progressing a candidate.
AI supports the recruiter
Candidate ranking is a decision-support feature. PerfectHire does not replace recruiter or hiring-manager judgment. Review the candidate's information before making recruitment decisions.
Job-relevant information only
Candidate matching should be based on job-relevant factors such as skills, experience, qualifications, and role requirements. Sensitive or protected personal characteristics must not be used for candidate ranking or selection.
Talent Discovery
Resource Bank
Resource Bank gives your recruitment team access to a reusable pool of candidate profiles. It helps you discover existing talent before relying only on new applications.
Search Talent
Explore available candidate profiles and find people relevant to your hiring requirements.
Skills Overview
Review skills and professional information available across your candidate pool.
Location Insights
Understand where candidates in your talent pool are located.
Reuse Existing Talent
Consider previously available candidates for new opportunities instead of starting every search from zero.
Resource Bank and Jobs
PerfectHire can help identify candidates from your existing talent pool who may be relevant to a particular job. These matches are intended to help recruiters discover candidates for further review.
Always review the candidate
A suggested match does not mean that a candidate should automatically progress. Review the candidate's job-relevant experience, skills, qualifications, and application information before making a decision.
Access & Security
Roles & Organizations
PerfectHire is designed as a multi-organization platform. Each customer has its own organization workspace, helping keep company recruitment information separate from other PerfectHire customers.
Organization Owner
The primary account owner for your company. The owner account is created when the organization's PerfectHire account is approved.
Recruiters & Hiring Users
Organization users who can support recruitment activities according to the access provided to them.
Candidates
Public users who can view published jobs and submit applications without accessing the company's internal workspace.
PerfectHire Administrator
The platform administrator responsible for activities such as reviewing and approving new organization account requests.
Your organization's data
When you sign in, PerfectHire identifies the organization associated with your account. Organization-specific information such as settings and jobs is then loaded for that organization.
Support
Troubleshooting & FAQs
Below are solutions to some common questions you may encounter while using PerfectHire.
I requested an account but cannot log in.+
Submitting Get Account does not immediately create login credentials. Your request must first be approved. After approval, use the invitation email to set your password.
I did not receive my invitation email.+
Check your inbox and spam or junk folder. Make sure you are checking the same company email address used when requesting the account.
My invitation link does not work.+
Use the most recent invitation email. An older invitation link may have expired or may already have been used.
My job is not showing on the Careers Page.+
Check the job status. Only jobs with the status Job Posted are displayed on your public PerfectHire careers page.
My company information is incorrect.+
Open Organization Settings, update the company information, and select Save Settings.
My new logo is not showing.+
Make sure the logo upload completed successfully and then select Save Settings to apply the new logo.
The company website does not open correctly.+
Check the Website value in Organization Settings and make sure it contains the correct company website address.
Why can't I see another company's jobs?+
PerfectHire separates customer organizations. Your account is intended to access recruitment information associated with your own organization.
Still need help?
When reporting an issue, include the page you were using, what you were trying to do, what you expected to happen, what actually happened, and a screenshot of any error message where possible.